User guide

GeoTrack360 works on iPhone and Android. Your company gets its access details from the GeoTrack360 team.

Download the app

Install it from your phone’s store and search for “GeoTrack360”.

Sign in

1. Open the app and enter your Email and Password. Turn on Remember my email if you don’t want to type it every time.
2. Tap Sign in. Your session stays open and closes by itself if your access stops being valid.
3. If you forgot your password, tap Forgot your password?, enter your email and you will get a 6-digit code valid for 15 minutes. Check your spam folder too.

Five tabs, everything at hand

This is the main screen. It shows all your vehicles and refreshes by itself every few seconds while the app is open.

• Each vehicle shows its name and speed, for example Delivery truck 01 · 41 km/h.
• The Vehicle selector lets you see All vehicles or pick just one.
• Center frames the map on your fleet, and the + and − buttons zoom in and out.
• Tap a vehicle to see its card with speed and time of the last update. From there, Details opens its full page.

The Vehicles tab lists your fleet with the status of each one. Tap one to open it on the map and go to its Details.

What the vehicle page shows

• Current Speed and Ignition (On / Off).
• Total Distance traveled by the device.
• Activity for today or the last 7 days. Alerts appear first and routine activity stays collapsed.
• Command history: who sent each command, when, and with what result.

Events you will see in Activity

From the vehicle page you can send two commands. Only administrators use them, and they require an active subscription.

Request location now

Tap Send and wait for confirmation: you will see “Position updated”. If 60 seconds pass with no answer, use Check again.

Cut and restore the engine

1. Open the vehicle page and tap Cut engine.
2. With the vehicle stopped, press and hold Hold to cut the engine. It is recorded under your name.
3. To let it start again, tap Restore engine and confirm.

If it is moving or has no signal, choose Cut when it stops: the cut is scheduled and applied automatically once it stops, expires after 12 hours and you can cancel it. If the device is offline, the command is queued until it reconnects.

Review where each vehicle went, how far it traveled and how fast.

1. Open History and choose the vehicle in the selector.
2. Pick the period: Today, Yesterday, 7 days or Custom (up to 31 days).
3. You will see the route on the map and a summary with Distance, Max speed, Avg speed and the list of Trips.
4. Tap a trip to see departure and arrival, duration, stops of more than 2 minutes, a speed chart and events.

A geofence is a zone on the map, such as your workshop, a customer or a city. When a vehicle enters or leaves it you get an alert.

• The Geofences tab shows a map of all your zones on top and the list below, with address, type and description for each.
• The ones your company creates can be edited. Those shared by GeoTrack360 are read-only.

Create a geofence (administrators)

1. Tap New.
2. Tap the map to set the center, or use My location.
3. Enter a Name (up to 60 characters) and adjust the Radius.
4. Tap Save geofence. To remove one, open it and use Delete geofence.

Get alerts on your phone when something important happens, without watching the map.

Turn them on

Go to Account → Notifications and tap Turn on notifications. If the system blocks them, use Open settings and allow them.

Choose which alerts you get

Speed limit and weekly summary

The administrator sets one limit for the whole fleet and taps Save speed limit. With Weekly fleet summary, every Monday you get an email with last week’s kilometers, speeding events, zone exits and alarms.

Maintenance by kilometers

On the vehicle page, the Maintenance card reminds you of tasks such as oil changes.

1. Tap Add, enter the task and every how many km it repeats.
2. The card shows how many km are left or by how many it is overdue.
3. When you do it, tap Mark as done and the count starts over.

Fuel estimate

In Fuel you enter the price per gallon and each vehicle’s km per gallon. The weekly summary estimates consumption and cost. It is an estimate: it does not measure actual consumption or detect fuel theft.

Your account

• Profile: your name for the greeting on the map.
• Language: English or Español, applied immediately.
• Password: at least 12 characters.
• Subscription: plan, devices in use versus contracted, and the date the service is paid through.